Webs by Cheryl
copyright 2010 webs by cheryl
all rights reserved

Frequently Asked Questions:
You may be new to the world of websites so to help you gain a little understanding, we developed this page of
questions and answers.
Q: What is a domain name?
A: A domain name is the name of your website. Ex: www.websbycheryl.com is the name of this website. It is
also your website's address on the Internet. To have a domain name, you must purchase it from a company that
sells them. If you come up with a domain name you like, you must first find out if somebody else owns it. For
instance, you may want the name www.marysflowers.com but someone else may own that name and it isn't for
sale. You then will have to come up with an alternate. Webs by Cheryl can help you with this process.
Q: What is hosting?
A: Hosting is the service that provides a place for the content of your website. To clarify: you may have
purchased your domain name, but you also must purchase hosting so that your website content has a place to
be. Think of it this way: the domain name is the property and the hosting is the house where your website will
live. If you don't have hosting, there is no place for your website to live. Hosting is generally not expensive,
depending upon what your needs are.
Q: Why do I need a website?
A: As we discussed on the home page, there are many good reasons to have a website. Having said that, it is
a good idea to call us and talk to us directly so that we may assess your needs to determine if having a website
right now is really the best option for you. Sometimes, after talking to a potential client, we have discovered that
they are not quite ready for a website. If this is the case, we will be honest with you and communicate that to
you. There are other ways to get started selling online. Sometimes, having your own website is the second step
because there is cost involved. If your business is not at the point where it can absorb the cost, it may be better
for you to explore other options first such at etsy or ebay.
Q: If you build a website for my business can I update and modify it myself ?
A: The short answer is yes. Call us for more information about this option for your website.
Q: What if I am unhappy with the results of the website you build for me?
A: We will do our very best to resolve any issues. Our goal is your satisfaction. That's why, you don't make the
final payment unless you are satisfied (this does not apply to hosting, domain fees and any other fees charged
by the hosting provider).*
*We upload your website to our test domain prior to final payment so you can view it and make sure you are satisfied with it. Once
you make your final payment to us, we will assume you are satisfied and will then upload the website to your domain. When the
website is uploaded to your domain, the sale becomes final.
Let us build your website
so you can build your business!
FAQs
248-756-2497
Proud to be
an American!
We are happy to answer
any questions you have!
Give us a call!